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FandN Resources > Training > TEFAP Training
TEFAP Training

Recipient Agency and Public Facing Training

Course Name
 
Course Materials Course Description

Stronger Together:
Empowering Your Food Pantry Through Food Bank Partnerships

 
Benefits of Becoming a Certified TEFAP Recipient Agency Food Pantry

Discover how becoming a certified TEFAP recipient agency can help your food pantry provide better services, access to valuable resources, build stronger connections with food banks, and support your work in serving the community.

Intended Audience: staff and volunteers who work at emergency feeding organizations such as food banks, soup kitchens, and housing authorities.
Duration: Approximately 5 minutes
 
Where Do TEFAP Recipient Agency Food Banks Get Their Products?

This training video explains how food reaches Texas food pantries. You’ll learn about groups that donate food, how Feeding Texas works with food banks, and how the USDA and TDA provide food through TEFAP. It also explains the types of food that food banks buy to offer healthy options.

Intended Audience: staff and volunteers who work at emergency feeding organizations such as food banks, soup kitchens, and housing authorities.
Duration: Approximately 5 minutes

Preparing Neighbors for TEFAP Help
Preparing Neighbors for TEFAP Help

This web-based training course
 covers how to explain TEFAP, check eligibility, and guide neighbors through finding food and preparing for distributions.

Intended Audience: New staff and volunteers at food banks, food pantries, and emergency feeding organizations.
Duration: Approximately 30 minutes

How to Process TEFAP Benefit Applications
Course Pre-Assessment - How to Process TEFAP Benefit Applications

Before starting the training, please take a few minutes to complete this short assessment. Your responses will help measure the training’s effectiveness.

Intended Audience: Staff and volunteers at emergency feeding organizations, including food banks, soup kitchens, and housing authorities.
Duration: 7 minutes 30 second
Processing a Benefit Application for TEFAP Assistance Best Practices

This training video offers best practices for assisting individuals and families with the TEFAP benefit application process. It provides a clear, step-by-step guide to confidently navigate the application procedure.

Intended Audience: new staff and volunteers who administer the program at contracting entities, food banks, and partner agencies.
Duration: Approximately 6 minutes
Helping Neighbors Apply for TEFAP Assistance – Best Practices

This job aid provides best practices for helping neighbors complete TEFAP household applications (Forms H1555/H1555B) during food distributions.

Intended Audience: staff and volunteers who work at emergency feeding organizations such as food banks, soup kitchens, and housing authorities.
Duration: Approximately 5 minutes
Course Post-Assessment - How to Process TEFAP Benefit Applications 

After completing the course modules, please take the TEFAP Training survey and post-assessment to receive your TDA Certificate of Completion.

Intended Audience: Staff and volunteers at emergency feeding organizations, including food banks, soup kitchens, and housing authorities.
Duration: Approximately 9 minutes

How to Properly Transport, Handle, and Use USDA Foods
Transporting, Handling, and Using USDA Foods – Best Practices

This job aid provides best practices to maintain food safety, prevent spoilage, and protect against contamination during transportation and storage.

Intended Audience: staff and volunteers who work at emergency feeding organizations such as food banks, soup kitchens, and housing authorities.
Duration: Approximately 5 minutes 

 

TEFAP Onboarding - New CE Training

Course Name Course Description Course Materials
TEFAP Policy Handbook Training Program Series
Using the TEFAP Policy Handbook Training Program Series This short, how-to video will assist in getting you started on your TEFAP Learning Journey!

This module provides instructions on how to fill out the forms, assessments, surveys, and certificates.

Intended Audience: New and advanced users who administer and operate the program at Contracting Entities (CEs), Food Banks, and Partner Agencies.
Duration: 5 minutes
Section 1: Introduction This module provides comprehensive training on the administrative functions and responsibilities inherent to the TEFAP program. Participants will gain a thorough understanding of key administrative tasks and roles involved in TEFAP operations.

Intended Audience: New users who administer and operate the program at Contracting Entities (CEs), Food Banks, and Partner Agencies
Hours of Instruction: 0.5 
Professional Standards Code(s): 3000
Self-paced training with Certificate
Webinar Recording June 2024
Section 2: Program Application This module, you will learn how to recognize the eligibility criteria for organizations seeking participation in the TEFAP program.

Intended Audience: New users who administer and operate the program at Contracting Entities (CEs), Food Banks, and Partner Agencies
Hours of Instruction: 0.75
Professional Standards Code(s): 3000
Self-paced training with Certificate
Webinar Recording June 2024
Section 3: Household Application This module explains the criteria for enrolling participants in TEFAP using the Household Application for USDA Foods (Form H1555), emphasizing strategies to minimize incomplete applications and ensure accurate participant enrollment.

Intended Audience: New users who administer and operate the program at Contracting Entities (CEs), Food Banks, and Partner Agencies
Hours of Instruction: 0.75
Professional Standards Code(s): 3000

 
Self-paced training with Certificate
Webinar Recording June 2024
Section 4: Implementing Culturally Diverse USDA Foods This module focuses on understanding and accommodating clients' dietary requirements aligned with their cultural and religious practices. Participants will learn how to select and procure USDA Foods suitable for these specific dietary needs and preferences.

Intended Audience: New and advanced users who administer and operate the program at Contracting Entities (CEs), Food Banks, and Partner Agencies
Hours of Instruction: 0.5
Professional Standards Code(s): 1000, 2000, 4100
Self-paced training with Certificate
Webinar Recording June 2024
Section 5: Introduction to Administrative Reviews This module, participants will learn about the Administrative Review process, identify the entity responsible for conducting the review from a list of options, and discover where to access additional resources for deeper insights into the Administrative Review procedures.

Intended Audience: New users who administer and operate the program at Contracting Entities (CEs), Food Banks, and Partner Agencies
Hours of Instruction: 0.5
Professional Standards Code(s): 3000
Self-paced training with Certificate
Webinar Recording June 2024
Section 6: Civil Rights - Limited English Proficiency This module addresses legal obligations regarding Limited English Proficiency (LEP) within the TEFAP program, offering strategies to mitigate language barriers and improve communication with non-English-speaking participants to ensure equitable access to benefits, programs, information, and services.

Intended Audience: New and advanced users who administer and operate the program at Contracting Entities (CEs), Food Banks, and Partner Agencies
Hours of Instruction: 0.5
Professional Standards Code(s): 4100
Self-paced training with Certificate
Webinar Recording June 2024
Section 7: Allowable and Unallowable Costs This module explains the criteria used to determine whether costs are classified as "allowable" or "unallowable" when using federal TEFAP program funds.

Intended Audience: New users who administer the program at Contracting Entities (CEs), Food Banks, and Partner Agencies
Hours of Instruction: 0.5
Professional Standards Code(s): 3300
Self-paced training with Certificate
Webinar Recording June 2024
Section 8: Denials and Terminations This module explores strategies for resolving disputes between Contract Entities and TDA, common reasons for TDA to deny a TEFAP application, and circumstances leading to the termination of a TEFAP Agreement.

Intended Audience: New users who administer the program at Contracting Entities (CEs)
Hours of Instruction: 0.5
Professional Standards Code(s): 3000
Self-paced training with Certificate
Webinar Recording June 2024
Section 9: Terms, Definitions, and Acronyms This module is designed to provide comprehensive clarity on the terminology, definitions, and acronyms used throughout the TEFAP Program.

Intended Audience: New users who administer and operate the program at Contracting Entities (CEs), Food Banks, and Partner Agencies 
Hours of Instruction: 0.5
Professional Standards Code(s): 2000, 3000
Self-paced training with Certificate
Webinar Recording June 2024
Section 10: Disaster Policies and Procedures This module will enhance your understanding of distributing USDA foods through the TEFAP program during disaster situations, enabling you to effectively manage food distribution efforts during emergencies.

Intended Audience: New and advanced users who administer and operate the program at Contracting Entities (CEs), Food Banks, and Partner Agencies
Hours of Instruction: 0.5
Professional Standards Code(s): 2000, 3000, 4000
Self-paced training with Certificate
Webinar Recording June 2024

General Training

Attention
Training for the following programs is provided on an as-needed basis:
  • Commodity Supplemental Food Program
  • The Emergency Food Assistance Program (formerly known as the Texas Commodity Assistance Program or TEXCAP)
  • Farmer's Market Nutrition Program
  • Senior Farmer's Market Nutrition Program
Please contact USDA Foods at CommodityOperations@TexasAgriculture.gov or call (877) TEX-MEAL, Option 4 for assistance.
 
Course Name Course Description
Web-Based Supply Chain Management Training: Goods Receipts of USDA Foods Shipments This 1 hour session covers the transition of food bank warehouse personnel submitting USDA Foods shipment receipts from TDA’s TX-UNPS to USDA’s Web Based Supply Chain Management System, or WBSCM. This will apply for all USDA “household” programs such as TEFAP, TEFAP off-shoot programs like BBB, CSFP, DA (Disaster Assistance), etc.
PowerPoint Presentation
TEFAP Household Application for USDA Foods This conference call was held on February 11, 2022 to provide an overview of the updates to the H1555 TEFAP Household Application for USDA Foods, and the new H1555b- TEFAP Household Application for USDA Foods- Alternate version.

Additional Training Resources

Minimize
WBSCM Training for TEFAP This 45-minute workshop was recorded May 11, 2023, at MegaCon and covers a brief in-depth overview of the report functionality within the Web-based Supply Chain Management (WBSCSM) application. Participants will gain a greater understanding of the report functionality as we demonstrate how to customize reports, save reports, and view the net dollar value (savings) of a report.
Presenter: Tracy Whitehead (TDA)

Assistance available in English and Spanish. Please call 877-TEX-MEAL (877-839-6325) for help. Additional translations services available as well.

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

1. Mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410; or
2. Fax: (833) 256-1665 or (202) 690-7442; or
3. Email: program.intake@usda.gov.
This institution is an equal opportunity provider.
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